Field Service Engineer (m/w/d)

Please apply here on „MINTbund.de“ with the „Apply Now“ link/button at the top right.

Note: Please apply exclusively via our direct application link hosted by Empfehlungsbund and MINTbund.de: https://www.mintbund.de/jobs/285820/field-service-engineer-m-strich-w-strich-d-in-dresden. We are looking forward to meet you!

Introduction to the profession

Work for a leading company in the semiconductor industry and directly support ASML's equipment with your technical experience. As a Field Service Engineer, you will ensure that our state-of-the-art systems are operating at maximum efficiency for our customers. In this role, you will have the opportunity to contribute significantly to the innovative systems that are driving advances in AI, 5G and other areas. This position is ideal for you if you enjoy working with people, solving challenging technical problems and are confident in your ability to repair our state-of-the-art lithography systems. Seize the opportunity to be part of a dynamic team developing technologies that shape our daily lives.

Role and responsibilities

To ensure constant availability and efficiency, in this position you will be responsible for the diagnosis, repair and troubleshooting of ASML's state-of-the-art equipment. You will work with a team dedicated to maintaining a variety of our systems in our Customer Support (CS) department. You will accomplish this by working with one of our top partners for research and innovation in digital and nanoelectronics. Working in a team that values collaboration and brings together experts from different fields, you will be able to provide first-class support and resolve technical issues quickly.

As a Field Service Engineer:

• Gather critical information, assess difficult situations and implement innovative solutions under the direction of a knowledgeable and helpful team.
• Ensure the reliability and availability of your equipment and perform both preventive and corrective maintenance.
• Organize and secure resources to ensure all equipment and consumables are available when needed.
• To ensure effectiveness and promote a culture of continuous improvement, document and report technical actions.
• To improve your skills and expertise, you will work with various colleagues and follow an individual program.

Education and experience

• Bachelor's degree or state-certified engineer in an engineering field (e.g. mechanical engineering, electrical engineering or mechatronics) or relevant professional experience
• Preferably 2-5 years of relevant work experience
• Experience in technical customer support
• Strong practical troubleshooting skills and knowledge

Skills

When you work with cutting-edge technology, you'll always face new challenges and have to solve new problems - and the only way to do that is through collaboration. You don't work in isolation. Instead, you'll be part of a creative, dynamic working environment where you'll collaborate with supportive colleagues. There is always room for creative and unique points of view. You will have the flexibility and confidence to solve tasks and problems on your own. To be successful in this position, you will need the following skills:

• Good communication skills, fluency in English and German desirable
• Ability to work in a high pressure environment
• Strong logical thinking, problem solving skills and attention to detail
• Ability to take ownership and adapt to changing customer needs
• Ability to work in a team in a multicultural environment
• Travel at home and abroad up to 20% required
• Quality is our top priority

What we offer you

• A future-proof job in Dresden, the German Silicon Valley
• Above-average remuneration in line with the market as well as variable remuneration components
• Flexible organization of your daily working hours
• Attractive bonuses in the shift model
• Individual training and development opportunities
• The opportunity to earn additional days off
• Regular company events
• Health and sports offer (e.g. subsidy for sports activities)
• Bicycle leasing
• Possible reimbursement of relocation costs for you and your family

Diversity and inclusion

Equal opportunity is a core value for ASML as an employer because we are convinced that diversity and inclusion are driving forces for the success of our company.

We respect and promote all applicants and employees regardless of their ethnicity, skin color, religious affiliation, gender, age, nationality, disability, sexual orientation or gender identity.

Additional Information

This position requires access to U.S. controlled technology in accordance with U.S. export regulations. Qualified applicants must be legally authorized to access this U.S. controlled technology prior to starting work. For business reasons, ASML may select applicants with immediate access authorization to U.S. controlled technology.

In this position, you will work day and night shifts.

We are looking for several employees to support our customers in Dresden and possibly at different locations in Germany.

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